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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of ConservativeJohnB ConservativeJohnB

ConservativeJohnB ConservativeJohnB

November 4, 2024

3  out of  5
rating by ConservativeJohnB ConservativeJohnB
"The young man working in there needs some customer service training, with all due respect."
Profile photo of Douglas Smith

Douglas Smith

October 20, 2024

5  out of  5
rating by Douglas Smith
"Phil was professional easy going and most important knowledgeable about getting the best pricing."
We responded:
"Doug, thank you for taking the time to post a review. Glad we were able to offer you the best coverage and pricing. Phill"
Profile photo of Flychkmt Flychkmt

Flychkmt Flychkmt

August 6, 2024

5  out of  5
rating by Flychkmt Flychkmt
"Phill provided me with exceptional Customer Service each and every time I needed assistance or he had thought of something to make my experience better."
We responded:
"Thanks for taking the time to post your review. We have appreciated your business and wish you the best of luck on your new adventure, Phill"
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Daniel Wilson

June 1, 2024

5  out of  5
rating by Daniel Wilson
"Phil is awsome we have had him as our agent for 20 years. He and his staff have amazing customer service skills. I highly recommend you check them out for yourself."
We responded:
"Dan, we appreciate your review and your business. Welcome back to Klamath Falls, Phill"
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Sr Jason

March 25, 2024

5  out of  5
rating by Sr Jason
"Amazing service! Diana helped me find the best possible rate for my needs, making our auto shopping less stressful! A+ Highly Recommended! Thank You 😊"
We responded:
"Thanks for posting your review, we greatly appreciate it. Phill"
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Timo Estores

January 26, 2024

5  out of  5
rating by Timo Estores
"Phill Kensler is one up from Jake from State Farm."
We responded:
"Thanks for the review, Timo. We appreciate it. Phill"
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Ethan Cheyne

January 26, 2024

5  out of  5
rating by Ethan Cheyne
"Phill is simply the BEST. As Muhammad Ali had said it “I AM THE GREATEST”, except that’s Phill saying it."
We responded:
"Ethan, ha-ha, thanks again for the review. Phill"
Profile photo of Bella Lockwood

Bella Lockwood

January 26, 2024

5  out of  5
rating by Bella Lockwood
"Phil is the best!!! 10/10 recommendation"
We responded:
"Bella, thanks for the kind words and review :) Phill"
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ebrockxx

January 26, 2024

5  out of  5
rating by ebrockxx
"Phil is a great guy."
We responded:
"Thanks for taking the time to post a review. Greatly appreciated, Phill."
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Paul Thomas

January 26, 2024

5  out of  5
rating by Paul Thomas
"Always been available and honest. Definitely a Good Neighbor"
We responded:
"Paul, thanks for posting the review, we appreciate the 5* review and your business. Phill"
Profile photo of Kelly Partin

Kelly Partin

January 8, 2024

5  out of  5
rating by Kelly Partin
"Super helpful and very quick to responded to get my insurance needs done quickly."
We responded:
"Kelly, we appreciate you taking the time to post a review, thanks again, Phill"
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Hanna L

January 5, 2024

5  out of  5
rating by Hanna L
"Everyone in the office is so friendly and helpful!"
We responded:
"Thanks for posting the review Hanna, we appreciate it. Phill"
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duane Martin

January 4, 2024

5  out of  5
rating by duane Martin
"Great Service and fast. very courteous staff"
We responded:
"Duane, thanks for the taking the time to post a review. We appreciate your business, Phill"
Profile photo of Barbara & Masa Ito

Barbara & Masa Ito

January 3, 2024

5  out of  5
rating by Barbara & Masa Ito
"A welcoming office. Mr. Kyler Kensler is not only a subject matter expert but also a highly responsive, helpful professional. Our interstate auto insurance transfer could not have been easier thanks to him."
We responded:
"Thanks you two for the kind review, and glad Kyler made the insurance transfer as smooth as possible. Thanks again, Phill"
Profile photo of Holly Dotson

Holly Dotson

December 29, 2023

5  out of  5
rating by Holly Dotson
"Phil is great!!and his staff is to"
We responded:
"Thanks again for the 5* review, Phill"
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Rob Cox

December 18, 2023

5  out of  5
rating by Rob Cox
"Always great service, saved over 10% when we switched insurance companies. Local people, who truly appreciate our business."
We responded:
"Rob, thanks for posting the kind review. We appreciate your business. Phill"
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Michelle French

October 31, 2023

5  out of  5
rating by Michelle French
"I love state farm the agents are so helpful and very nice I won't ever have another insurance company"
We responded:
"Michelle, thanks for taking the time to post a review :) We appreciate your business. Thanks again, Phill"
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Lana Lee

October 29, 2023

5  out of  5
rating by Lana Lee
"My husband and I have been with Phill for many many years. He and his office staff are amazing, never a hassle when I have needed to make a claim or just simply ask questions about my current policies. I highly recommend giving them a call they really are the best State Farm agent in Klamath Falls."
We responded:
"Lana, thanks for kind words and 5* review. We appreciate your business. Phill"
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Linda Mckeen

October 14, 2023

5  out of  5
rating by Linda Mckeen
"Was not there. I was at Edward Jones."
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PJ Safford

October 13, 2023

5  out of  5
rating by PJ Safford
"Amazing!!!!!!!!!!"
We responded:
"Thanks for taking the time and posting a review for our agency PJ. Thank you, Phill"
Profile photo of Rebecca Barlow

Rebecca Barlow

October 2, 2023

1  out of  5
rating by Rebecca Barlow
"I will not go back to this company for a very very long time if ever. They kept raising my car insurance till it was over 200 dollars and I have no tickets no accidents no DUI'S nothing, then they rose my homeowners insurence from just over 1000 a year to 4097 absolutly ridiculous and when I asked why this was happening I was told it was just inflation I regret ever recommending people to this place and will no longer do so."
We responded:
"Rebecca, we have appreciated your business over the past several years. Corporate sets the rates and has to price the premiums accordingly to offset future claims. I know it’s unfortunate, but this seems to be an industry trend currently with inflationary conditions. Thanks again, Phill"
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Julie Gott

September 17, 2023

5  out of  5
rating by Julie Gott
"My husband & I have been with Phill Kensler for our entire time living in the area (almost 9 years). He & his team have helped us with multiple vehicles, RV, homeowners, and personal liability insurance. We've bought and sold vehicles and suffered a wildfire during this time. Phill and his team have always been responsive, professional and helful, and made everything very easy for us. Love this agent, highly recommended!"
We responded:
"Julie, Thank you for the posting the review, we truly appreciate it. Phill"
Profile photo of R\G Franklin

R\G Franklin

August 28, 2023

5  out of  5
rating by R\G Franklin
"Professional, courteous and helpful. Mr. Kensler speant time assisting me with a glass claim even though I have moved out of state. Personal service is sucu a premium a this agency is great."
We responded:
"Thanks for the kind review, and we have appreciated your business the past several years. Phill"
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Juli R

May 27, 2023

5  out of  5
rating by Juli R
"My husband and I have been with Phil Kensler’s office for 28 years together and him longer before we were married. Everyone there has always been wonderful! Our latest experience was getting me set up with a supplement to go along with my Medicare. ( All so very confusing when trying to figure out for myself.) Dianne was amazing! She knows her stuff and explains it in terms that my husband and I could understand. She guides you through all of your options, answers all of your questions and allows you the time to absorb it all. We never felt rushed! She took the stress out of what seems to be a very stressful decision making time. Thanks so very much Dianne. You are truly an asset to Phil’s office!"
We responded:
"Thanks Juli for taking the time to post a review for our agency. I'm delighted that Diana was able to assist you with your most recent insurance need. Thanks again, and we appreciate your business. Phill"
Profile photo of Tyler Fletcher

Tyler Fletcher

May 26, 2023

5  out of  5
rating by Tyler Fletcher
"I recently moved down here about 6 months ago and have had a delightful experience with Mr. Kenslers office and Diana. Diana has helped me through figuring everything out, I’m a first timer when it comes to this. She has been very attentive to everything we wanted, has gone over and above on communication, reaching out multiple times which I appreciate very much. Definitely looks out for our best interest. I will definitely be working with Diana and Mr. Kenslers office for years to come."
We responded:
"Tyler, thanks for the 5* review and kind words about our agency and Diana. We appreciate your business, Phill"